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Transfusion Services Operations Support Specialist
The hours are 7am-3:30pm
Join MD Anderson's Transfusion Medicine Team – Saving Lives Through Expertise and Innovation
At MD Anderson Cancer Center, one of the nation's leading comprehensive cancer centers, the Department of Transfusion Medicine plays a pivotal role in delivering world-class patient care. Our Blood Bank team provides critical blood products and transfusion services that are essential for patients undergoing life-saving treatments, such as surgery, chemotherapy, and stem cell transplants.
We are committed to advancing transfusion medicine through cutting-edge research, expert clinical practice, and a collaborative approach to patient care. As part of our team, you’ll have the opportunity to work alongside top healthcare professionals, utilize the latest technologies, and contribute directly to the fight against cancer.
We are seeking talented individuals who are passionate about making a difference. Whether you are a seasoned professional or an emerging talent in the field, MD Anderson offers a dynamic and supportive environment where you can grow your career while making an impact on the lives of patients.
JOB SPECIFIC COMPETENCIES
Oversee Operational needs of the Department.
- Ensures all received items are suitable for use in patient testing and communicates with vendors directly to trouble shoot issues
- Follows section’s inventory control system to assure effective use of supplies and reagents.
- Complies with all manufacture guidelines and regulatory standards regarding equipment management and maintenance practices.
- Complies with safety guidelines and procedures and adheres to regulatory mandates.
- Serves as the primary liaison for reagent and blood product inventory ordering and issues and proactively communicates to vendors and leadership.
- Maintains and troubleshoots laboratory equipment and documentation systems.
- Serves as Subject matter expert in Lab Information System and equipment tracking system, and computer functions in assigned areas.
- Adjusts, prioritizes, and organizes work to achieve maximum productivity to meet the workload demands of the section.
- Assists peers and leadership with tasks after completion of assigned work.
- Adheres to attendance policy, begins work as scheduled.
- Works independently, utilizes resources available to maximize efficiency.
Customer Service
- Manages all customer service interactions with diplomacy, actively facilitating resolutions to problems and addressing the needs of clients both internal and external.
- Maintains proficiency on computer functions in the lab processes.
- Maintain up to date records of all equipment maintenance and quality control in recording system.
Other duties as assigned.