Associate EHR System Analyst

The Associate Electronic Health Record System Analyst supports the Clinical Access Revenue System department at The University of Texas MD Anderson Cancer Center by serving as a critical bridge between end users and the Electronic Health Record team. The Associate EHR System Analyst develops in-depth knowledge of the Epic system, analyzes business operations, and collaborates with clinical and business representatives to ensure system configurations align with organizational needs. This role contributes directly to the design, implementation, and ongoing support of enterprise EHR solutions.
The University of Texas MD Anderson Cancer Center is a leading institution focused on cancer care, research, education, and prevention. Within this environment, the Associate Electronic Health Record System Analyst plays a key role in supporting patient access, revenue-related workflows, and system optimization efforts across UT MD Anderson. The Associate Electronic Health Record System Analyst partners closely with Epic, internal stakeholders, and subject matter experts to deliver reliable, safe, and effective technology solutions.
 

The ideal candidate is someone with a bachelor’s degree, preferably in a STEM-related field, who is interested in building a career in healthcare information technology, brings a strong analytical mindset, and is willing to obtain and maintain Epic certification within 180 days of hire, with preferred experience including at least four years in IT and the ability to collaborate effectively with technical and clinical stakeholders.
Minimum $68,500 – Midpoint $85,500 – Maximum $102,500, Work location: Remote within Texas only.
 

Why Us?
This role offers the opportunity to contribute to patient safety, operational excellence, and innovation at UT MD Anderson while gaining deep expertise in Epic and enterprise healthcare systems. The position supports professional growth through certification, collaboration with experienced analysts, and exposure to complex clinical and revenue workflows, while promoting sustainable work practices and meaningful impact.
• Employer-paid medical coverage starting day one for employees working 30+ hours/week, plus optional group dental, vision, life, AD&D, and disability insurance.
• Accruals for PTO and Extended Illness Bank, plus paid holidays, wellness, childcare, and other leave options.
• Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups.
• Defined-benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer-paid life and reduced salary protection programs.
Responsibilities
Standards & Testing
• Obtain Epic certification within 180 days of hire and maintain required certifications as assigned
• Adhere to standard operating procedures and maintain build and testing standards, including SME or governance signoff
• Follow IS division best practices and UT MD Anderson policies, procedures, and standards
• Assist with document preparation for system enhancements as needed
• Follow documented change control processes
• Perform testing to ensure solutions are technically sound
• Provide clinical expertise for build and testing standards when applicable
Build, Content Management & System Configuration
• Implement requested system changes and projects in a timely manner with proactive communication to end users
• Maintain and troubleshoot Electronic Health Record build components
• Modify Epic content as directed by the project team
• Participate in system implementation and optimization efforts
• Analyze system configuration and enhancements with a focus on patient safety
• Perform low-risk or low-complexity system maintenance with supervision
• Complete routine revisions to meet established build metrics
• Provide clinical expertise for system design and development when applicable
Support
• Assist with customer support and problem resolution activities
• Respond to requests in a timely manner while communicating expectations, ETAs, and deliverables
• Participate in after-hours application support and downtime procedures as needed
• Build technical and workflow knowledge of assigned applications to resolve incidents effectively
• Translate clinical communication into technical changes when applicable
Liaison, Networking Skills & Business Knowledge
• Collect information related to potential system enhancements and workflow improvements
• Establish liaison relationships with customers and OneIS partners
• Collaborate with senior analysts to gain technical and operational knowledge
• Translate technical build information to clinical customers when applicable
OneIS Values
• Support innovative, quality, and sustainable IT solutions and services
• Promote trust, respect, and integrity with customers and colleagues
• Build productive, collaborative, and trusting partnerships
• Model a commitment to excellence, usability, and continuous improvement