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Fac Mgt RAF CS AV Engineer Ops 176800
162704 Requisition #
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The AV Engineering Operations group at MD Anderson provides for the repair, design, installation and operation of over 300 Institutional and Department meeting rooms.  These locations include small, medium and large auditorium spaces.  These rooms’  systems range from simple display systems to those equipped with advanced display, audio,. Video and control systems.

The ideal candidate will have expertise and experience in:

AV system troubleshooting and repair (audio, video, control systems)

AV System design in order to interface with clients and vendors

AV system installation experience to install minor AV components in new systems

Experience with Crestron control system components, to include their troubleshooting, minor configuration updates and replacement of components. Experience with legacy AMX system components a plus.

Industry and vendor current certifications are a plus.  These may include CTS levels and Crestron levels of certifications.


Responsibilities include, but are not limited to, design, installing, troubleshooting, service, repair, and support AV systems (equipment and distribution)  and  Television (cable tv and interactive services) to MDACC clients.


Maintenance, installation, and operation of multimedia audio, video, control, distribution and related systems.  Knowledge of and abilities to perform troubleshooting maintenance, and operation when appropriate on AV, television and related  systems and systems’ components in the Institutions’ various meeting rooms, conference rooms, auditoriums and classrooms to include both institutionally managed and department owned facilities. This requires a demonstrated knowledge of necessary technical understanding and abilities to perform assigned tasks.  Maintain this knowledge for use with the operation, installation, and maintenance of major vendors’ systems used at MDACC.  Update knowledge as necessary with coursework as future systems become available on campus.

Multimedia AV Systems Design and Installation  Input or participation into facilities’ design, implementation and commissioning of locations. Work closely with Project management, consultants, and vendors to insure representation of MDACC standards and best practices for new construction and remodeling projects.  This input requires attendance at assigned meetings, meeting deliverables and timelines, and insuring documentation during the project and at its completion is available to Department colleagues.

AV Systems Operation and Client Relations   Operate in a knowledgeable and efficient manner all equipment and systems used in the daily activities.  Included but not limited to meeting room control system operation, meeting room video/audio system operation, distribution/routing of various AV signals, set up of special project systems in meeting spaces as needed.  Champion the user experience ensuring that all enterprise AV equipped facilities provide the user with a successful meeting/event.  This requires excellent and professional  communications skills, both verbal and written/email

Other duties as assigned

Required: High school diploma or equivalent. Seven years of experience. Five years of experience required with an Associate's degree and three years of experience required with a Bachelor's degree.

Preferred Experience: 7 years experience in AV system/component maintenance, troubleshooting, and design. 

Preferred Certifications: AVIXA CTS level(s) or equal. Crestron install, design or equal. Various other manufacturers' install, design or equal.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

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