Blood Donor Technician - Northwest - Days

The Donor Operations department at MD Anderson Cancer Center plays a vital role in supporting patient care by ensuring a safe, reliable blood supply for patients undergoing treatment. The Northwest location serves as a key community-based collection site, offering donors a convenient way to contribute while maintaining the highest standards of safety, quality, and customer service.

This Blood Donor Technician position offers the opportunity to work in a patient- and donor-facing role where compassion, technical skill, and customer service come together to make a meaningful impact. You will be part of a collaborative team responsible for delivering a positive donor experience while supporting lifesaving blood collection efforts.

In this role, you will perform pre-donation screening, venipuncture, and post-donation care, ensuring all activities are conducted in accordance with established SOPs, safety standards, and regulatory guidelines. You will accurately document donor information, monitor for adverse reactions, and address non-routine situations with professionalism and attention to donor safety.

You will also support daily operations and workflow, including maintaining equipment, assisting with setup and breakdown of collection areas (including mobile events when applicable), and ensuring quality control processes are followed. Your ability to stay organized and maintain accuracy in documentation is essential to maintaining compliance and operational efficiency.

A strong emphasis is placed on customer service and donor engagement. You will interact directly with donors, creating a welcoming and professional environment while actively supporting donor recruitment efforts. Your communication skills, professionalism, and ability to build rapport will directly influence donor retention and overall experience.

Success in this role requires adaptability, teamwork, and the ability to remain calm in a fast-paced environment while consistently delivering high-quality service. You will also contribute to continuous improvement by providing feedback on processes and maintaining required competencies and certifications.

Joining the Donor Operations team at our Northwest location offers the opportunity to make a direct impact on patient care while working in a supportive, mission-driven environment. MD Anderson provides a comprehensive benefits package, including paid medical benefits, generous paid time off, retirement plans, and additional benefits, along with opportunities for career growth, training, and professional development within a collaborative culture focused on service excellence and meaningful impact.