Care Consultant Nurse - Patient Affairs

The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public.

The ideal candidate will demonstrate strong integrity, be highly organized, and possess exceptional attention to detail. This role requires a dependable professional who can manage responsibilities efficiently and maintain accuracy in a fast-paced environment.
Candidates must also uphold the highest standards of privacy and confidentiality, particularly when working with designated patient populations.

This position follows a Monday–Friday, 8:00 AM–5:00 PM schedule, with a rotating on-call requirement.

SUMMARY
The Care Consultant Nurse provides expert clinical guidance and coordination for patients across the cancer care continuum. Leveraging strong oncology nursing knowledge, they perform initial provisional clinical reviews, conduct nursing and barriers-to-care assessments, and deliver anticipatory education to optimize timely access and continuity of care.  The Care Consultant Nurse provides psychosocial support to patients and caregivers throughout their care continuum. 

Serving as a single point of contact, the nurse facilitates the experience of the patients and their caregivers sometimes facilitating communication between them and the interdisciplinary care team and ensuring alignment of clinical and support services. They work closely with stakeholders—including executive leadership, Philanthropy, the Board of Visitors (BOV), and external referrers—to manage designated patient referrals and address urgent and non-urgent care, facilitation and communication needs with discretion and precision.
This role requires exceptional judgment, including, at times, clinical judgement, critical thinking, emotional intelligence, and communication skills. The Care Consultant Nurse maintains strict confidentiality and ensures seamless transitions through accurate and timely responsiveness, coordination and communication. As part of a 24/7 team, the nurse participates in an on-call schedule and ensures thorough handoffs during time off. 

The Care Consultant Nurse supports institutional priorities by navigating BOV, executive-referred patients and/or patients requiring additional privacy and security for their care, ensuring alignment with the appropriate specialty teams, and reporting timely updates on patient progress and barriers beginning their care at MD Anderson. Through high-touch, relationship-based engagement, they contribute to exceptional patient experiences and uphold the institution’s standards for safety, quality, and service.
 

Other duties as assigned.