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Customer Service Specialist - Transfusion Medicine Call Center
The ideal candidate will have at least 1 year of call center experience
-Scans and files documents as required by the Transfusion Service to meet regulatory record retention requirements.
-Maintains all equipment maintenance and quality control records timely to meet regulatory requirements.
- Provides quality assurance reports as needed.
-Complies with safety guidelines and procedures and adheres to regulatory mandates.
Preferred Education: Associate's degree. Four years general business and administrative experience, to include one year of experience in retail or ecommerce. May substitute required education degree with additional years of equivalent experience on a one to one basis. Must pass pre-employment skills test as required and administered by Human Resources. It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
