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Director, Development Office (Grateful Giving)

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Managerial/Professional
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138730 Requisition #
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The University of Texas MD Anderson Cancer Center in Houston is one of the world's most respected centers focused on cancer patient care, research, education and prevention. It was named the nation's No. 1 hospital for cancer care in U.S. News & World Report’s 2019 rankings. It is one of the nation's original three comprehensive cancer centers designated by the National Cancer Institute.

 

The Director, Grateful Giving Program (“Director”), will oversee the creation, implementation and management of the grateful patient fundraising program. This position is responsible for operationalizing the program with the goal of building a pipeline of major gift patient prospects, and systematically engaging and training clinicians and their staff on an ongoing basis to orchestrate an enhanced culture of gratitude throughout the institution. The Director will implement the program with a focus on key performance indicators, such as quantifying the number of cultivated clinicians, engaged faculty and resulting patient referrals, and then sharing these outcomes systematically and transparently with faculty and staff to increase communication and trust.

 

KEY FUNCTIONS

Program Leadership: Design and lead seamless coordination of daily operations of the Grateful Giving Program.

  • Partner with division leaders, department chairs and philanthropy champions to garner support and feedback to implement the program.
  • Build relationships with influential staff at all levels of the organization such as senior executives, faculty leadership, program directors, physicians and their clinical teams to strengthen and expand the program.
  • Develop a collaborative agreement on shared best practices with the Patient Affairs team on an ongoing basis.
  • Develop and oversee the program’s training and educational initiatives in conjunction with the Leadership Institute.
  • Collaborate with the Executive Director to design and implement a best-in-class stewardship program for the grateful patient population.
  • Develop collateral with communications staff that will serve as a tool to raise awareness of the program for the benefit of our patients, faculty and gift officers.
  • Design and operationalize a faculty recognition program to highlight successful referral outcomes by specific clinicians and their teams.
  • Participate in donor strategy sessions to help inform action steps related to drawing prospective donors closer to the institution. This position requires regular interface with a broad cross section of faculty and senior executives and may include interactions with benefactors.
  • Participate in routine meetings as directed. Attend events/special functions as requested.
  • Ensure HIPAA compliance in the implementation and operation of the patient engagement program.

 

Quality Assurance & Reporting: Provide regular updates, reports and analyses to Development leadership on program execution, progress and performance.

  • Oversee quality control of all data points stemming from the program.
  • Once the development referrals are received by Development, report on metrics including the number of qualified prospects; leads assigned to gift officers; leads converted to prospects; and proposals presented, including dollars asked and dollars given.

 

Management: Provide leadership and strategic guidance to the program team. Oversee vendors, consultants and committees associated with the execution of program activities.

  • Directly hires, trains, supervises and evaluates performance. Coordinates hiring efforts with Human Resources. Approves all offers for new hires.
  • Provide coaching, mentoring and opportunities for professional development to the program team.
  • Manage all personnel actions, including merit awards, leaves, promotions and terminations.
  • Lead a collegial and professional work environment that contributes to employee professional development.


Other duties as assigned.

EDUCATION

Required: Bachelor's degree in Business Administration or related field.

 

EXPERIENCE
Required: Eight years experience in private fund development to include four years in a management role. Successful completion of the LEADing Self Accelerate program may substitute for one year of required supervisory or management experience.

Preferred: Direct experience with leading a grateful patient fundraising program and triaging grateful patient referrals. Also, experience building strong relationships with key stakeholders, specifically clinical faculty.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

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