IT Support Technician - IT Operations

Education: Bachelor's degree

Certification: None

Preferred Certification: 
CompTIA A+
Cisco CCENT
Cisco CCNA

Experience: 
Two years of experience with desktop, mobile computing and/or network, including problem analysis/resolution, and installation. May substitute required education degree with additional years of equivalent experience on a one to one basis or completed years of college on a one to one basis. 

Preferred Experience: 
- Able to terminate and test fiber optics.
- Knows IEEE, TIA/EIA, ANSI, and UT MDACC wiring/cabling, telecommunications room, infrastructure standards and practices.  
- Knowledge of wireless network equipment.
- Knowledge of outside plant cabling standards. 
- Knowledge of standards and practices involved with different types of buildings and the methods used to penetrate and install wiring, to include all horizontal and vertical wiring.
- Experience with supporting 2 or more data or voice networking products
- Experience with multiplexers (T1, DS3), modems, sub-rated multiplexers, and similar transport equipment is preferred.
- Extensive knowledge of Layer 2 support is preferred, to include but not limited to spanning tree, VTP domain, and 802.1Q trunking. OR voice layer 2 support such as extension addition and multiple appearance programming.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html