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Mail Clerk
The Research and Administrative Facilities (RAF) department manages the operations and maintenance of research and administrative buildings, including both the Bastrop and Smithville campuses. The RAF team also includes parking and transportation, audio visual and event operations, as well as the exterior site operations, all of which support all the Houston campuses and properties.
Ideal candidate will have the following: at least six months of experience in the mail industry. Candidates must have a valid Texas driver’s license with a clean driving record, strong customer service and communication skills, and the ability to work both independently and as part of a team. Proficiency in Microsoft Excel, Word, and Outlook is required. Responsibilities include answering phones, assisting patients and customers, and supporting daily operations.
The RAF team values honesty, openness, empowerment and expects everyone to lead by example. We strive to be a group of high performing individuals, unified as a team, providing excellent customer service in an efficient and timely manner. We embrace the 1-Team, 1-Mission, 1-Division philosophy. As a team they truly work each day to contribute to Making Cancer History.
Work schedule: Monday-Friday 7:00am to 4:00pm
SUMMARY
Assure that all Institutional Mail is handled in a timely and accurate manner in accordance with established the USPS and MD Anderson's guidelines.
JOB SPECIFIC COMPETENCIES
Daily Duties Perform task assigned in a timely and accurate manner. Proficient in all aspects of Mail Services. (Processing, Sorting, Delivery)
Administrative Functions Performs various office duties which include answering phones, updating daily logs, and identifying various non-familiar mailings (i.e. lookups, Business Reply, Postage Due, Patient Mail, Accountable Mail)
Problem Solving Assist with misdirect mail, internal and external customer issues and various procedural opportunities.
Other duties as assigned
Required: High School Diploma or Equivalent. TDL - Texas Drivers License Class A, B or C driver's license and good driving record as verified with the Department of Transportation.
At least six months experience in the Mail Industry
The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
