Manager, Diagnostic Imaging / Northwest Houston Diagnostic Imaging Center

The Diagnostic Imaging Manager at Northwest Houston Diagnostic Imaging Center is responsible for managing all aspects of a specific assigned imaging modality within [Department information not provided]. This role provides administrative and operational leadership to ensure high-quality patient care, efficient service delivery, regulatory compliance, and effective staff management across the imaging department. The Diagnostic Imaging Manager works in close collaboration with physician and administrative leadership to align departmental operations with institutional priorities.

MD Anderson Cancer Center is a leading institution focused on cancer care, research, education, and prevention. The Diagnostic Imaging Manager plays a critical role in supporting this mission by ensuring imaging services are delivered safely, efficiently, and in alignment with the organization’s strategic goals. The Diagnostic Imaging Manager contributes directly to patient experience, operational excellence, and team development across MD Anderson Cancer Center.

The ideal candidate for the Diagnostic Imaging Manager role brings a strong background in imaging operations and progressively responsible management experience, supported by a bachelor’s degree in business, hospital administration, or a related field, with a master’s degree preferred. This individual holds appropriate imaging licensure and national certification, demonstrates a strong understanding of regulatory and accreditation requirements, and is skilled in staff leadership, budgeting, scheduling, quality improvement, and patient-centered service delivery within a complex healthcare environment.

Why Us?
This role offers the opportunity to lead a critical imaging function at one of the world’s most respected cancer centers, directly contributing to exceptional patient care, research advancement, and education. The Diagnostic Imaging Manager supports high-impact clinical operations while developing leadership skills in a collaborative, mission-driven environment that values professional growth and work-life balance.

• Employer-paid medical coverage starting day one for employees working 30+ hours/week, plus optional group dental, vision, life, AD&D, and disability insurance.
• Accruals for PTO and Extended Illness Bank, plus paid holidays, wellness, childcare, and other leave options.
• Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups.
• Defined-benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer-paid life and reduced salary protection programs.

Responsibilities

Personnel Leadership & Management

• Provide administrative oversight of the department in consultation with the Section Chief, Director of Diagnostic Imaging Clinical Operations, Administrative Director, and/or Department Chair
• Develop strategic plans for patient care operations, resource allocation, facility utilization, and annual departmental goals
• Demonstrate and communicate understanding of institutional and divisional missions, strategic goals, policies, and procedures
• Model core values and promote teamwork across the department
• Translate division strategic plans, operating budgets, and institutional goals into actionable team objectives
• Delegate implementation of tactics to supervisors and ensure staff understand their role in achieving service goals
• Manage departmental resources within budgetary guidelines
• Develop staffing plans, initiate recruitment needs, and review vacant budgeted positions for necessity

Staffing, Scheduling & Performance

• Adjust schedule capacity as needed to meet operational demand
• Develop and maintain scheduling templates aligned with hours of operation, staffing plans, procedure times, and service demand
• Oversee recruitment, hiring, onboarding, competency assessment, and ongoing staff development
• Delegate daily operational management to supervisory or staff levels as appropriate and ensure task completion
• Ensure timely completion of performance evaluations and merit recommendations
• Review merit ratings for appropriate distribution
• Provide coaching, counseling, and remedial training to support staff success and engagement

Patient Care & Service Excellence

• Establish expectations for excellent patient care and patient satisfaction standards
• Ensure efficient patient throughput and timely completion of procedures
• Promote high levels of customer service across all imaging services

Compliance, Quality & Safety

• Ensure compliance with applicable regulatory agency rules and regulations
• Ensure consistent application of departmental, divisional, and institutional policies
• Monitor supervisory consistency and provide direction and coaching as needed
• Ensure staff compliance with licensure, CPR, annual education, and in-service requirements
• Conduct periodic audits to verify compliance
• Perform annual charge master review and develop procedure charge structures in compliance with coding and reimbursement regulations
• Achieve and maintain accreditation standards for assigned imaging modalities
• Participate in continuous quality improvement, quality assurance, and safety initiatives
• Promote a culture of safety, quality, efficiency, and high service standards

Communication & Administration

• Conduct staff meetings to communicate departmental, divisional, and institutional information
• Facilitate effective communication and encourage staff input
• Collaborate with other departments and clinics to build relationships and set expectations
• Prepare reports as required
• Perform other related duties as assigned