Manger, Information Services (Service Desk)

Education Required: Bachelor's degree.

Preferred Education: Master’s Level Degree

Experience Required: Seven years of experience in information technology services, to include two years supervisory/management experience.  May substitute required education degree with additional years of equivalent experience on a one to one basis.  
Successful completion of the LEADing Self Accelerate and/or LEADing Self Discover programs may substitute for one year of required supervisory or management experience. Completion of both programs can be substituted for a maximum of two years of supervisory or management experience.

Preferred Certification: Information Technology Infrastructure Library (ITIL) v.4 Foundations.

Must pass pre-employment skills test as required and administered by Human Resources.

This position requires being on call

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html