Medical Assistant - Cancer Prevention

The primary purpose of the medical assistant position is to provide patient care assistance, as delegated, and support daily operations in the patient care environment. Medical assistants perform direct patient care in a dynamic, high volume environment to ensure continuity of care and maximum efficiency of the center/department.  A medical assistant consistently demonstrates appropriate knowledge and technical skills according to the area in which they are assigned. They appropriately and accurately utilize institutional information systems to obtain patient information, collect and document biological specimens, pertinent patient medical information for the multidisciplinary team. 

 KEY FUNCTIONS 

Assisting with Nursing and Multidisciplinary Team  

Participates in the rooming of patients.

Collect patient data and accurately document in the electronic medical record. Medical Assistant will report any abnormal findings to the clinical nurse or provider.

Prepare necessary documents to expedite patient care in a timely manner.

Assist the providers during procedures, as applicable per center guidelines. 

Quality and Safe Patient Care  

Consistently provide excellent customer service. 

Ensure patient’s safety and confidentiality, at all times.

Aid in completion of activities of daily living, mobility, transfers and grooming.

Ensure that instruments and supplies are available in the exam rooms, at all times.

Available for patient to assist with provider during examination and procedures.

Communicate with the nurse any reported or observed patient care needs. 

Work Environment   

Prepare clinic day as outlined by the center. Maintain a clean, orderly and safe working environment. Compliant with unit, institutional and regulatory agency guidelines and perform and document audits as required.

Cleans and prepares exam rooms between each patient.

Ensure that instruments/equipment/machines needed for patient care are available and in good working order. These includes desktop, computer printers, Zebra printers, fax machine, BPA computers and other instruments needed for patient care. 

Supplies in the work and patient care areas are restocked daily.

Turn on the computers in the morning and log off at the end of the clinic.

Education materials in patient care areas are replenished daily.

Partners with Clinical Care Team/Effective Communication  

Responsibilities include completion of routine or advanced patient care assignments. 

Identifies critical changes to patient status and reports concerns to appropriate nursing staff and physicians.

Works with multidisciplinary team members to identify and address patient care needs. 

Effectively and professionally resolves conflict with team members, provides and receives timely feedback to ensure collaboration and positively impact patient care and patient satisfaction scores.

Participates in team and peer evaluations. 

Demonstrates superior customer service in all interactions with patients, families, visitors, and colleagues.