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Pathology Referral Specialist
This position is for our Outside Slide Services and the hours are Monday - Friday 8am - 5pm. The ideal candidate will have pathology/laboratory experience or experience providing administrative support to these areas.
The University of Texas MD Anderson Cancer Center in Houston is one of the world's most respected centers focused on cancer patient care, research, education and prevention. It was named the nation's No. 1 hospital for cancer care in U.S. News & World Report’s 2024-2025 rankings. It is one of the nation's original three comprehensive cancer centers designated by the National Cancer Institute.
JOB SPECIFIC COMPETENCIES
Organize and assimilate pathology case materials and paperwork
Documents receipt of materials in Access database, updating information as pre-accession actions are taken. Perform a thorough review of all associated paperwork (ie outside pathology report, outside billing information, request report translations as needed for international cases, in-house clinician orders for testing, commercial laboratory requisition, etc). Determine additional materials, information or reports needed for processing and initiate action to request/obtain. Compare materials/documents received against information in HIS, initiating communication to PAS to resolve discrepancies or to initiate financial clearance for marker testing.
Determine pathology subspecialty of case materials and document all accessioning or case processing actions in LIS
Analyze and interpret internal and external path reports to determine the appropriate subspecialty service to process the biomarker/protocol or diagnostic review request. Checks selected information after pathologist review for biomarkers or after initial case accession for diagnostic review. Accurately documents selected specimen and other details for biomarker testing. Accurately documents receipt of outside materials and counts for dx review. Provides feedback to faculty and ordering clinicians through emails as necessary
Provide high quality customer service via email and/or telephone
Interacts appropriately with customers, both internal and external, for different purposes to perform assigned tasks. Communicates effectively through written and oral communication, in a timely manner. Strong interpersonal skills including tact, diplomacy, and flexibility.
Monitor worklists or queues to facilitate transfer to respective next departmental action
Periodically review assigned pending cases to assure compliance with expected turnaround time expectations for completion of task. Document transfer of materials no longer needed for testing or diagnostic review to the Pathology File Room for archiving or return to home facility.
Other duties as assigned.
The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
