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Patient Services Coordinator (3pm-11pm) - G11W Hospital Internal Medicine

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Healthcare/Business Support
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Nursing Unit G11 710501
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175896 Requisition #
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The Patient Services Coordinator position on the Hospital Internal Medicine unit at MD Anderson Cancer Center coordinates and schedules patient appointments.

The schedule will be a straight shift working 3pm-11pm with rotating weekends and holidays required.


A 30-bed inpatient unit providing care to adult medical oncology inpatients with a diagnosis of solid tumor malignancies; primary services include genitourinary, breast, and internal medicine. Patients require nursing interventions for the management of chronic and acute disease related symptoms, pain control, treatment related side effects; chemotherapy and biotherapy administration: patient and family teaching. 

MD Anderson offers our employees:
- Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per week
- Group Dental, Vision, Life, AD&D and Disability coverage
- Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals
- Paid institutional holidays, wellness leave, childcare leave and other paid leave programs
- Tuition Assistance Program after six months of service
- Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans
- Employer paid life, AD&D and an illness-related reduced salary pay program
- Health Savings Account and Dependent Care Reimbursement flexible spending accounts
- Fertility benefits
- State of Texas longevity pay
- Extensive wellness, recognition, fitness, employee health programs and employee resource groups


KEY FUNCTIONS: Schedules provider appointments, diagnostic tests, procedures, and treatments. Prepares and maintains daily appointment templates and/or patient records in One Connect. Communicates all pertinent information to families, physicians, team members, and other patient care areas. Prepares patient materials and documentation according to established procedures. Collects co-payments and validates patient insurance and demographics. Updates payment and patient information Reconciles One Connect cash drawer on a daily basis. Performs validation of the Medicare Secondary Payer Questionnaire (MSPQ). Ensures coordination of benefits and assignment of Hospital Account Record (HAR). Follows standard operating procedures for institution and center. Protects the security and confidentiality of patient information at all times.

EDUCATION: High school diploma or equivalent. 

EXPERIENCE: Three years of relevant work experience. May substitute additional education for required experience on a one to one basis. Must pass pre-employment skills test as required and administered by Human Resources.

This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.

 It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

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