Patient Services Coordinator - Vascular Access and Procedures

Patient Services Coordinator – Vascular Access and Procedures

Position Summary

The Patient Services Coordinator for Vascular Access and Procedures is responsible for coordinating and scheduling patient appointments related to vascular access services and procedural care. This role ensures smooth patient flow, accurate documentation, and effective communication between patients, families, physicians, and staff. By managing scheduling and patient information, the coordinator directly impacts the quality and efficiency of patient care services.

• Function: Coordinates and schedules patient appointments for vascular access and procedures.
• Scope: Impacts patient care services by supporting patients, families, physicians, and staff in a specialized clinical area.

Ideal Candidate Qualifications

• High school diploma or equivalent required.
• Minimum of three years of recent work experience.
• Prefer at least one year of recent patient care experience, ideally in a procedural or vascular access setting.
• Strong customer service and communication skills.
• Ability to interact effectively with patients, family members, staff, and physicians both in person and over the phone.
• Detail-oriented with strong organizational skills, especially in scheduling and managing patient visits and physician appointments.

Why Join Us?

Joining our team means becoming part of a healthcare environment where precision and compassion meet. As a Patient Services Coordinator in Vascular Access and Procedures, you will:

• Play a critical role in supporting patients undergoing specialized treatments.
• Work closely with multidisciplinary teams to ensure seamless care delivery.
• Gain valuable experience in a specialized clinical setting.
• Be part of an organization that values teamwork, professional growth, and patient-centered care.

Essential Job Functions

• Schedule provider appointments, diagnostic tests, vascular access procedures, and treatments.
• Prepare and maintain daily appointment templates and patient records in One Connect.
• Communicate pertinent information to families, physicians, team members, and other patient care areas.
• Prepare patient materials and documentation according to established procedures.
• Collect co-payments and validate patient insurance and demographics.
• Update payment and patient information; reconcile One Connect cash drawer daily.
• Perform validation of the Medicare Secondary Payer Questionnaire (MSPQ).
• Ensure coordination of benefits and assignment of Hospital Account Record (HAR).
• Follow standard operating procedures for institution and center.

• Protect the security and confidentiality of patient information at all times.

  
   

  Perform other duties as assigned to support vascular access and procedural services.