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Program Coordinator - Health Services Research

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Admin/Clerical Support
💼
Health Services Research 600119
📅
129673 Requisition #
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The primary purpose of the Program Coordinator is to provide technical assistance in the implementation of evidence-based interventions at collaborating sites (including training, coaching, and organizational support) and to coordinate the production and evaluation of decision support tools and other educational materials for projects in the Department of Health Services Research. The Program Coordinator will serve as an enthusiastic, professional, and self-motivated team member and leader in a fast-paced environment.

 

Key Functions

Relationship Building

Works as a team member and team leader in project management as needed, delegating tasks and receiving instruction as appropriate. Understands when to serve as a leader and when to participate as a team member. 

* Maintains open lines of communication with project sites. Is comfortable and skilled in communication in-person and by phone and email. Actively listens to team members and project contacts. 

* Charismatically engages in a friendly and helpful manner with diverse project contacts. Performs well with a wide variety of project contacts including executive leadership and administrative staff. 

* Maintains, encourages, and enhances communication with multiple parties at various project sites simultaneously, proactively responding to numerous demands in a time sensitive manner. 

Welcomes constructive feedback and introspectively examines opportunities for development and growth. Understands appropriate circumstances to elicit assistance from others.


Study Management, Data Collection, and Regulatory Compliance

Exhibits excellent organizational and project management skills, creating and following study procedures in adherence to regulatory standards, identifying project deliverables, and implementing study initiatives to achieve measurable change. 

* Intuitively anticipates project barriers and reassesses project milestones and timelines as needed, focusing on achieving end goals within set time frames.

* Uses patience, resourcefulness, and creative thinking in moments that lack clarity, facilitating progress toward project goals in a directive and supportive manner.

* Creates and manages multiple complex timelines with varying contingencies and feedback loops. Exudes flexibility and understanding in instances of uncertainty.

* Fastidiously documents processes, communications, and project decisions for later use in publications and reporting. Uses previous notes and data to improve future performance.

* Prepares reports for project funders and presentations or publications for dissemination of information related to the project.

* Schedules and facilitates team meetings.

* Enrolls eligible participants in research studies, determines patient eligibility, and obtains informed consent.

* Collects data for studies (e.g., formative interviews, surveys, cognitive testing and user testing).

* Facilitates data entry and data management in study databases with precision and in a timely manner.

* Provides all study-related coordination necessary for projects, including writing, submitting, and maintaining study protocols.

* Creates procedure manuals, trains staff on protocol procedures, and assists with preparation for IRB audits.

* Develops and maintains regulatory binder, source documents, and research databases.


Decision Aid Production

Coordinates the design and production of decision aids.

* Designs educational modules and programs including scripts, flow diagrams, and storyboards.

* Maintains production and source documents.

* Acts as liaison with the decision aid production team (playwrights, graphic illustrators, videographers, narrators, programmers, and others).

* Modifies decision aid components based on user testing.

* Understands scientific and technical writing, accurately summarizing technical messages for various audiences.

* Writes didactic content based on evidence and adapts content for a lower-literate audience using health literacy principles.


Quality Improvement and Technical Assistance

Provides regular onsite and virtual coaching, technical assistance, and support to partner sites and their teams, including organizational administrators and managers to enhance implementation through changes in organizational policies and practice.

* Develops, recommends, modifies and implements training and technical assistance in project efforts. Leads the development and design of training aids such as handouts/workbooks, PowerPoint presentations, online training, and evaluation/self-test using adult learning principles.

* Utilizes evaluation data to identify needs for quality improvement and develop quality improvement plans.

* Uses systems thinking and knowledge of organizational behavior to create individualized plans for implementation activities at project sites. Breaks down processes to identify areas for improvement.

* Thinks quickly and critically about study activities, identifying areas for improvement and opportunities for action.

Seeks out new information and identifies opportunities to implement new knowledge into practice.

* Other duties as assigned.


EDUCATION:
Required: Bachelor's degree in Business Administration or related field. 
Preferred: Master's degree in Business Administration or related field. 

EXPERIENCE:
Required: Three years project/program coordination experience. May substitute required education degree with additional years of equivalent experience on a one to one basis. With preferred degree, one year of required experience.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

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