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Food & Dining
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Room Service 124100
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126584 Requisition #
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SUMMARY

Impact the operations of the Room Service Program by providing services to patients and guests in the selection, assembly, delivery, and presentation of meals and nourishment.


JOB SPECIFIC COMPETENCIES
 

Orients patients to room service.  Assists patients and guests with menu selection.  Assembles, delivers and serves meals and nourishments.  Utilizes knowledge of menu and modified diets to ensure that menu selections comply with prescribed diet, age-related needs and other patient conditions.  Communicates effectively with nursing and nutrition staff to coordinate meal service with other patient care functions.  Prepares and delivers tube feedings.  Retrieves trays, records food intake and returns trays to ware washing area.  Inventories, assembles and delivers supplies.  Maintains sanitation of work area and equipment.  Collects payment for guest trays. 

Customer Service  Create a positive interaction and outcome with all patients, guests and staff by utilizing the interpersonal and customer service skills

 

Communication  Communicate effectively, assure accuracy, food presentation, and diet compliance, explain the menu selection process, assist patient with menu selection and reassure delivery and pick up within established time frame.

 

Follow Direction   Adhere to policies, guidelines and procedures

 

Other duties as assigned.   Other duties as assigned.


WORKING CONDITIONS
 
Frequency

Exposure to blood, bodily fluids, and/or tissue
Hazardous Chemicals and Materials
Exposure to Radiation
Patient Contact
Wearing Protective Equipment

Constant 67-100%
Constant 67-100%
Frequent 34-66%
Constant 67-100%
Constant 67-100%

 
PHYSICAL DEMANDS
 
Frequency
Weight

Standing
Walking
Sitting
Reaching
Lifting
Pushing/Pulling
Keyboarding
Carrying
Bending/Stooping

Constant 67-100%
Constant 67-100%
Occasionally 11-13%
Frequent 34-66%
Occasionally 11-13%
Constant 67-100%
Frequent 34-66%
Constant 67-100%
Frequent 34-66%

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--
--
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50+ lbs
20-50 lbs
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20-50 lbs
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COGNITIVE DEMANDS

Appropriate Behavior
Attention to detail
Following Instructions
Multitasking
Oral Communication


High school diploma or equivalent. 


One year of experience as a waiter, server or two years of experience in a room service position in the departmentof Clinical Nutrition. 


It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

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