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Healthcare/Business Support
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138710 Requisition #
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The University of Texas MD Anderson Cancer Center is ranked the nation’s top hospital for cancer care by U.S. News & World Report’s “Best Hospitals.”   MD Anderson’s mission is to eliminate cancer in Texas, the nation and the world through exceptional programs that integrate patient care, research and prevention

SUMMARY

The Sr. Escort will assist in the organization, coordination, and presentation of training materials to train and prepare patient transportation department staff on the role, expectations and functions of the patient escort. The Sr. Escort supports environments that are conducive to training and the encouragement of learning.  The Sr. Escort effectively delivers content and meets the needs, wants, and levels of participants that can be effectively transferred from the classroom to the workplace.  Delivers relevant content for practical application including an organized outcome driven training plan that's sets realistic goals and objectives that relate to the Core Competencies for Escorts, and the ability to check for understanding of knowledge and transferable skills.  Ensures success of training through varied levels of assessment and feedback including needs assessments, on-going checks for understanding, reflections, post evaluations, and the use of data to revise delivery and content.  The Senior Escort also works in the role of Escort when needed.

JOB SPECIFIC COMPETENCIES

Learning Environment Utilizing the curriculum, lessons and training materials created by the Sr. Educational Specialist, the Sr. Escort conducts escort training for all department staff. Training may be in large groups or one-on-one, depending on the need.

Supervises daily patient transportation activities and resources for new employees during the new hire orientation period, employee remediation training and annual competency evaluation.

Responsible for completing feedback report on orientee escorts skills and competencies.

Assist with the development and revision of training materials, manuals, and evaluation materials.

Delegates and assigns orientee escorts work commensurate with knowledge, skills, and experience of new escort, and assures the work is performed appropriately. Assists with the interviewing, hiring, orientation, and evaluation of the support staff.

Monitors workflow and work volume continuously and adjusts orientee escort's job tasks as necessary to ensure daily work completion and successful completion of department orientation.

Identifies and implements systems to streamline and gain efficiencies in work processes. Participated and serve on projects and events (i.e. Annual Training, Team Huddles, etc.)

Serves as an educational resource for support staff.

Patient Care   Maintains communication to transport leadership.  Monitors staff performance and workflow and reports to the transport leadership team.

Transport patients, specimens, expired patients, and department equipment safely and efficiently throughout the institution.

Assist clinical staff with safely moving patients to and from beds, wheelchairs and stretchers.

Meet and follow productivity standards and compliances set forth by department.

Equipment Care   Ensure equipment is properly working prior to and after usage; promptly remove damaged and/or broken equipment from patient care areas; properly tag equipment for repair; provide and stage key areas with requested number of stretchers and wheel chairs for daily operations.

Responsible for rounding up and cleaning equipment with the proper disinfectant prior to and after each usage; return equipment to the appropriate storage location.

Maintain a working knowledge of the equipment needed to transport patients.

Effectively use all technical tools; to receive and successfully complete transports and requests.

Other Duties as Assigned

REQUIREMENTS 

Education: 

Required: High school diploma or equivalent.

Preferred Education: Some College

Experience:

 Experience: Two years patient transportation, patient dispatch or related hospital experience.

Preferred Experience: One year of patient escort experience.

 Onsite Presence: Is Required

WORKING CONDITIONS

 
Frequency

Deadlines
Exposure to blood, bodily fluids, and/or tissue
Exposure to Radiation
Hazardous Chemicals and Materials
Lighting
Noise
Operating Equipment
Outside Work
Patient Contact
Physical Proximity
Shift Work
Wearing Protective Equipment
Wet Conditions
Working on uneven/slippery surface

--
Constant 67-100%
Constant 67-100%
Constant 67-100%
Constant 67-100%
Constant 67-100%
Constant 67-100%
Constant 67-100%
Constant 67-100%
Constant 67-100%

Constant 67-100%
Frequent 34-66%

 

 
PHYSICAL DEMANDS
 
Frequency
Weight

Arm/Hand Steadiness
Balancing
Bending/Stooping
Carrying
Climbing
Depth Perception
Dynamic Flexibility
Eye/Hand Coordination
Fine finger movement
Foot Action
Glare Sensitivity
Handling
Hearing Sensitivity
Keyboarding
Kneeling
Lifting
Neck Movements
Night Vision
Olfactory Perception
Pushing/Pulling
Reaching
Sitting
Squatting
Standing
Tactile Perception
Twisting
Visual Acuity
Carrying

Constant 67-100%
Constant 67-100%
Constant 67-100%
Constant 67-100%
Constant 67-100%
Constant 67-100%
Constant 67-100%
Constant 67-100%
Constant 67-100%
Constant 67-100%
Constant 67-100%
Constant 67-100%
Rarely1-2%
Constant 67-100%
Constant 67-100%
Constant 67-100%
Constant 67-100%
Constant 67-100%
Constant 67-100%
Constant 67-100%
Constant 67-100%
Occasionally 11-33%
Occasionally 11-33%
Constant 67-100%
Constant 67-100%
Constant 67-100%
Constant 67-100%
Constant 67-100%

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5-10 lbs
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--
--
--
--
--
--
--
--
--
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5-10 lbs
--
--
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20-50 lbs
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--
--
--
--
--
--
10-20 lbs

 
COGNITIVE DEMANDS

Analytical Ability
Appropriate Behavior
Attention to detail
Comprehending
Creativity
Critical Thinking
Following Instructions
Giving and Receiving Constructive Feedback
Interpersonal Skills
Memorizing/Remembering
Multitasking
Oral Communication
Organizing
Problem Solving
Reading Skills/Comprehension
Responding in emergency situations
Selective Attention
Working Alone
Written Communication

 
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
 

 

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