Care Consultant- Patient Affairs

REQUIREMENTS

Education

Required: Bachelor's degree in Healthcare or Nursing. 

Preferred:  Master’s Degree in a related specialty.

Experience

Required:  Five years of clinical experience in licensed field.  

Preferred:  Five to ten years of leadership experience at MD Anderson in clinical operations with measurable success in improving processes and patient experience.

License/Certification

Required: Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR) certification and one of the following: Current State of Texas Professional Nursing License (RN) Respiratory Therapist (RRT) Current license to practice physical therapy in the state of Texas issued by Executive Council of Physical Therapy and Occupational Therapy Examiners Current license to practice occupational therapy in the state of Texas issued by Executive Council of Physical Therapy and Occupational Therapy Examiners.

Preferred: Oncology, Business, Administration, Public Health, Patient Experience, Quality or a related certification. 

Oher Skills

Preferred:  Exceptional verbal and written communication skills, conflict resolution, consensus building, process improvement, emotional intelligence.  Some EPIC proficiency with requirement to learn scheduling within 6 months and/or full EPIC proficiency including but not limited to complex scheduling.

 It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html