Cord Blood Bank Quality Coordinator - Equipment Management

The MD Anderson Cord Blood Bank Program creates a lifesaving product from something that was once considered medical waste. Umbilical cord blood is the blood that remains in the placenta and umbilical cord after a baby is born. This blood contains stem cells, which can be used to treat patients with many life-threatening diseases, including cancer. As a public cord blood bank, collectors collect voluntary donations from mothers at several Houston-area hospitals. Collecting cord blood poses no danger to either the mother or the baby. Our inventory is available to transplant facilities worldwide for patients who require stem cell transplantation.

The Cord Blood Bank Quality Coordinator plays a pivotal role in ensuring that MD Anderson’s Cord Blood Bank operates at the highest standards of quality, safety, and regulatory compliance. This position manages the full lifecycle of critical equipment and facility monitoring systems that support safe, reliable cord blood products for patients.

The ideal candidate will have quality control experience in a clinical, cell therapy, or cGMP laboratory setting. They will be proficient in performing routine quality control activities with laboratory instrumentation, possess hands-on experience in regulatory laboratory or manufacturing environments, demonstrate a strong understanding of cGMP manufacturing practices regulated by the FDA, and have clinical laboratory experience including troubleshooting of clinical lab equipment.

The working hours for this position may generally be daytime/evening hours. The ideal candidate will need to be flexible to work evenings, nights, or weekends as needed.

Hourly Breakdown of salary range: Minimum $32.21 - Midpoint $40.14 - Maximum $48.07

At MD Anderson, we offer careers built on care, growth, and balance. Our employees enjoy a benefits package designed to support every stage of life, starting on day one.
 

• Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per week
• Group Dental, Vision, Life, AD&D and Disability coverage
• Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals
• Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs
• Tuition Assistance Program after six months of service
• Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans
• Employer paid life, AD&D and an illness-related reduced salary pay program
• Extensive wellness, recognition, fitness, employee health programs and employee resource groups

Key Functions

• Lead equipment and facility management activities, including qualification, calibration, maintenance, and documentation for all CBB equipment to support uninterrupted operations and regulatory readiness.
• Coordinate vendor activities and service contracts, schedule and track on-site calibrations and repairs, and ensure all records are accurate, complete, and readily available for review.
• Develop, write, review, and revise SOPs and technical documentation related to equipment, reagents, and supplies, ensuring alignment with evolving regulatory and accreditation requirements.
• Manage electronic inventory and equipment tracking systems, including receipt, quarantine, lifecycle data, and retirement of equipment, in partnership with QA and procurement.
• Perform and/or coordinate IQ, OQ, and PQ for new and existing equipment, manage facility and equipment monitoring systems, and investigate and document alarm situations and deviations.
• Review daily, weekly, and monthly equipment and quality control logs, environmental monitoring data, sterility results, and media qualifications; trend data and contribute to root cause investigations and corrective actions.
• Create and review product qualification sheets for new supplies and reagents, contribute to risk assessments, and support validation and qualification studies in a timely and compliant manner.
• Provide regular status updates and metrics on equipment and quality performance to CBB leadership and actively participate in internal audits, external inspections, and quality management reporting.
• Train, mentor, and serve as a technical resource for staff on equipment use, maintenance, qualification processes, and documentation expectations.
• Perform additional duties as needed. 

What You’ll Bring

• Experience in a regulated laboratory, biomanufacturing, blood bank, or cellular therapy environment with exposure to quality systems and documentation.
• Working knowledge of Good Laboratory Practices, Good Manufacturing Practices, Good Tissue Practices, and accreditation standards such as FACT/NetCord and CAP.
• Demonstrated ability to manage multiple pieces of complex equipment, coordinate service providers, and maintain accurate, inspection-ready records.
• Strong analytical and problem-solving skills, including experience reviewing trend data, investigating deviations, and supporting root cause and corrective action activities.
• Excellent attention to detail, organization, and follow-through, with the ability to prioritize and meet deadlines in a dynamic, high-stakes environment.
• Clear written and verbal communication skills and a collaborative approach to working with QA, operations, vendors, and leadership.
• Commitment to quality, patient safety, and continuous improvement in support of life-saving therapies.

What We Offer

• Direct impact on the safety, quality, and reliability of cord blood products used in patient care and advanced therapies.
• A highly specialized environment where you will deepen expertise in equipment qualification, validation, environmental monitoring, and quality systems specific to cellular therapies and cord blood banking.
• Close collaboration with a multidisciplinary team of quality professionals, scientists, and clinical staff who are leaders in their fields.
• Opportunities to lead and contribute to audits, process improvements, and new technology implementations that shape the future of the Cord Blood Bank program.
• The chance to own key systems and processes, gain visibility with leadership, and build a career path in quality, regulatory compliance, and cellular therapy operations.