Human Resources Representative

The HR Representative provides professional support within a hybrid, shared‑services model spanning Talent Recruitment and Benefits & Recognition.

MD Anderson Cancer Center is a leading institution focused on cancer care, research, education, and prevention.

The ideal candidate is a service‑driven HR professional who thrives in a fast‑paced, shared services environment and enjoys supporting both Talent Recruitment and Benefits & Recognition operations. They bring strong attention to detail, sound judgment, and a collaborative mindset, ensuring processes are delivered accurately, consistently, and with care for the employee and candidate experience.

Adaptable and quality‑focused, the ideal candidate looks for opportunities to improve processes, document best practices, and contributes to continuous improvement efforts that enhance efficiency, compliance, and service excellence.

The salary range is $60,500 - $75,500 - $90,500.

The work schedule is normal business hours, remote with some onsite requirements.

What's in it for you:

• Employer-paid medical coverage starting day one for employees working 30+ hours/week, plus optional group dental, vision, life, AD&D, and disability insurance.

• Accruals for Paid Time Off (PTO) and Extended Illness Bank (EIB), plus paid holidays, wellness, childcare, and other leave options.

• Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups.

• Defined-benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer-paid life and reduced salary protection programs.

Why Join MD Anderson?

Be part of a world-renowned cancer center making an impact across Texas and beyond.

Collaborate with top-tier leaders and institutions in academic medicine

Help shape the future of healthcare through bold, system-wide innovation

Work with a Mission-Driven Organization: Be part of MD Anderson's mission to eliminate cancer through integrated patient care, research, and education, contributing to a globally recognized institution with a meaningful purpose.

This role supports the accessibility, consistency, and efficiency of Benefits and Recruiting processes while delivering a positive, service‑focused experience for employees, candidates, and hiring teams.

Benefits & Recognition Administration

Respond to routine employee inquiries related to benefits and recognition programs via shared inboxes, phone, or case tools.

Guide employees through routine enrollment events and required documentation; monitor approvals and follow‑ups.

Assist with annual enrollment logistics, audits, and exception tracking.

Prepare standard  transfer verifications, and other benefit‑related documentation as needed.

Coordinate with HR partners, vendors, and system administrators to meet deadlines and service expectations.

Education, Communications & Accessibility

Draft and maintain plain‑language FAQs, job aids, candidate guides, and intranet and careers site content with attention to clarity, accessibility, and version control.

Coordinate benefits workshops, webinars, or recruiting events as needed

Develop and Distribute employee and candidate communications across designated channels under guidance.

Data, Quality & Continuous Improvement

Maintain accurate, confidential records in HRIS, ATS, and related systems in compliance with data privacy standards.

Run basic reports and audits; reconcile straightforward discrepancies and route issues appropriately.

Follow and contribute to standard operating procedures (SOPs), templates, and checklists.

Participate in continuous improvement discussions related to Recruitment and Benefits related systems and platforms, sharing observations to enhance efficiency and service quality.

Assist with basic user acceptance testing (UAT) for system updates when needed.